Take charge of your health
Program: Home and Community Care
Organization: South West Local Health Integration Network
Description of Services: Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services may include:
  • nursing
  • nurse practitioner
  • physiotherapy and occupational therapy
  • speech and language therapy
  • social work
  • nutritional and food counseling (dietitians)
  • medical supplies and equipment
  • referral to other community supports

Specialized services may include:
  • access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
  • access to respite care and convalescent care (short-term stays and adult day programs)
  • access to long-term care homes
  • health support in the school
  • specialized services for people living with specific health conditions
  • palliative care

Information and Referral
- thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 in French
 
Health Care Connect Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector employed by the Local Health Integration Network  * Care Connectors work with family doctors and nurse practitioners who are accepting new patients
 
In-Home Services Health care services to people in their own homes
 
Information and Referral Provides information on services available in the community or in-home * assesses needs of new clients
 
Mental Health and Addictions School Program Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate
 
Nursing Services in Flex Clinics Nursing services for ambulatory patients at clinics located in the community
 
Ontario Telehomecare Program 5-6 month telephone coaching, support and monitoring program patients with mild to moderate Chronic Obstructive Pulmonary Disease (COPD) and Congestive Heart Failure (CHF) * equipment provided (blood pressure, weigh scale, pulse oximeter and tablet) to report on health daily * weekly discussions with telehomecare nurse
 
School Health Support Services Special health services for children who require medical or rehabilitative assistance to attend school, participate in school routines and receive instruction * services are provided within public, private or home-based schools
 
South West Self-Management Program Help for people living with chronic conditions who want to make healthy changes and manage their illness * support for caregivers * professional development opportunities for service providers


Services and Programs:
Requirements
Fees: Covered by OHIP
Eligibility - Population(s) Served: People of all ages who are facing the challenges of age, illness, injury, or disability
Application: Call * no referral required for most services * referral through school for in-school services
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Accessibility Notes: Entrance off Oxford St
Languages: English ; French
Area(s) Served: South West Ontario
Contact Information
Toll-Free: 1-800-811-5146
Teletype: 519-473-9626 * 1-800-811-5147
Fax: 519-472-4045
Email: southwest@lhins.on.ca
Website: healthcareathome.ca/southwest
Address: 356 Oxford St W
London, ON
N6H 1T3
Map
Intersection: Beaverbrook Ave and Oxford St W
Location: London (West)
Hours: Inquiries and Support: Daily 8am-8pm
Administration: Mon-Fri 8:30am-4:30pm

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This information is provided by thehealthline.ca. It was last completely updated on: 8/18/2017

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